Help Center

Hi! We're a small team and we read every email.

• Where is my order? Use the tracking link in your shipping email, or email us your order number.
• Change or cancel an order: email us as soon as possible. We can change or cancel anything that hasn't shipped yet.
• Something wrong with your sack? Send us a photo within 7 days of delivery and we'll make it right.
• Returns: see our Returns page.
• Questions about the product: see the FAQ.

Email: support@purrden.store. We reply within 24 hours on business days.