FAQ

About the sack

Will my cat actually use it?
Most cats love to burrow: it's why they sneak under your duvet, into the laundry basket and inside boxes. Put the sack where your cat already naps, fold the cuff open and drop a treat, a pinch of catnip or a t-shirt that smells like you inside. Some cats move in the first night, others take a few days.

What size is it?
Large: about 19.7 x 13.8 in (50 x 35 cm), made for adult cats up to about 17 lb (8 kg).

What is it made of?
A padded, printed cotton-blend shell with a thick sherpa fleece lining that folds out as a soft cuff around the opening. No zippers, buttons or hard parts.

Won't my cat get too hot?
The front is fully open, so your cat can poke its head out or leave whenever it wants.

How do I clean it?
Shake out loose fur, then wash on a gentle cold cycle inside a laundry bag and air dry. Do not tumble dry.

Is it for dogs too?
It suits small dogs that like to burrow, up to about 17 lb (8 kg).

Orders and shipping

How long does shipping take?
Orders are packed in 1-3 business days and arrive in 8-14 business days in total, with tracking. US shipping is free.

Christmas delivery?
Order by December 3 to have it for Christmas in the US.

Do you ship outside the US?
Yes: Canada, the UK and Australia. Free on 2 or more sacks; a single sack pays a flat rate shown at checkout.

Can I mix prints in a bundle?
Yes. With 2 or 3 sacks you choose the print for each one.

Returns

Can I return it?
Yes, within 30 days of delivery. Email support@purrden.store with your order number. Full details in our Refund Policy.

Anything else? Email support@purrden.store. We reply within 24 hours on business days.